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  PATIENT PARTICIPATION GROUP

ANNUAL REPORT 2014 -2015

PPG Annual Report 2014 - 2015

 

 ONLINE ACCESS TO YOUR MEDICAL RECORDS

Patients can now register to use the following online services:-

View a summary of your medical records, book routine appointments or cancel appointments, order repeat prescriptions.  To use this facility please contact the receptionist to register.  You will be given a user name and and password.  

Please note that patients who order repeat medication through this website are advised to register for the Online Service,

EMIS Access. https://patient.access.co.uk

FRIENDS AND FAMILY TEST

The NHS Friends and Family test is an important opportunity for you to provide feedback on the care and treatment that you receive and to improve services.  Commencing 24th November you may be asked to complete a questionnaire, this is voluntary, just a couple of questions and space for any comments that you may wish to leave.  Your feedback will provide valuable information for the practice to identify opportunities to improve and hopefully to celebrate good practice.

Please post your questionnaire in the box provided on reception

EBOLA

 IF YOU HAVE RETURNED FROM GUINIEA, LIBERIA, OR SIERRA LEONE, OR CARED FOR SOMEONE WITH EBOLA IN THe LAST 21 DAYS

AND

YOU HAVE A FEVER OR FEEL UNWELL

WITHOUT TOUCHING ANYONE. TELL A MEMBER OF STAFF OR CALL 111

For more information visit www.gov.co.uk./phe or www.nhs.uk/ebola

 

                                         WHEN THE SURGERY IS CLOSED, 

BETWEEN 

6.30 AT NIGHT AND 8.00 AM IN THE MORNING

TO SPEAK TO A DOCTOR RING 01942 829911

BETWEEN 8.00AM AND 8.30AM WEEK DAYS

FOR EMERGENCIES RING 01942 878711

 

                                             PPG SELF HELP LEAFLET

CHILDHOOD ILLNESSES

NEW MUMS LEAFLET

 

Remember A&E, emergency and 999 services, are for serious and life-threatening conditions and injuries only.

Did you know that common complaints such as coughs and colds, stomach upsets, sprains and strains, insect bites and allergies can be treated at home or by your local pharmacist? Choosing the right treatment and services will help you avoid unnecessary visits to your GP and Out of hours service or lengthy trips to A&E.

We are a GP Training practice

As a result of the high standards of clinical care and education we offer, our practice is accredited as a Training practice for the training of new doctors. Training offers significant benefits to the doctors, staff and patients, the presence of additional doctors offers easier access to appointments.

What is a GP Registrar?

GP Registrars are fully qualified doctors who are in the final year of training to be a GP.

Part of the training process requires some of the consultations with the GP Registrar to be recorded. Please be reassured that your consent will be sought before this is done, and if you do not wish your consultation to be recorded on video, we will respect your wishes. Intimate physical examinations will never be recorded.

 

(Site updated 21/05/2015)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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