PATIENT PARTICIPATION GROUP
ANNUAL REPORT 2014 -2015
ONLINE ACCESS TO YOUR MEDICAL RECORDS
Patients can now register to use the following online services:-
View a summary of your medical records, book routine appointments or cancel appointments, order repeat prescriptions. To use this facility please contact the receptionist to register. You will be given a user name and and password.
Please note that patients who order repeat medication through this website are advised to register for the Online Service,
EMIS Access. https://patient.access.co.uk
FRIENDS AND FAMILY TEST
The NHS Friends and Family test is an important opportunity for you to provide feedback on the care and treatment that you receive and to improve services. Commencing 24th November you may be asked to complete a questionnaire, this is voluntary, just a couple of questions and space for any comments that you may wish to leave. Your feedback will provide valuable information for the practice to identify opportunities to improve and hopefully to celebrate good practice.
Please post your questionnaire in the box provided on reception
Friends and Family Results
IF YOU HAVE RETURNED FROM GUINIEA, LIBERIA, OR SIERRA LEONE, OR CARED FOR SOMEONE WITH EBOLA IN THe LAST 21 DAYS
YOU HAVE A FEVER OR FEEL UNWELL
WITHOUT TOUCHING ANYONE. TELL A MEMBER OF STAFF OR CALL 111
For more information visit www.gov.co.uk./phe or www.nhs.uk/ebola
WHEN THE SURGERY IS CLOSED,
6.30 AT NIGHT AND 8.00 AM IN THE MORNING
TO SPEAK TO A DOCTOR RING 01942 829911
BETWEEN 8.00AM AND 8.30AM WEEK DAYS
FOR EMERGENCIES RING 01942 878711
Remember A&E, emergency and 999 services, are for serious and life-threatening conditions and injuries only.
Did you know that common complaints such as coughs and colds, stomach upsets, sprains and strains, insect bites and allergies can be treated at home or by your local pharmacist? Choosing the right treatment and services will help you avoid unnecessary visits to your GP and Out of hours service or lengthy trips to A&E.
We are a GP Training practice
As a result of the high standards of clinical care and education we offer, our practice is accredited as a Training practice for the training of new doctors. Training offers significant benefits to the doctors, staff and patients, the presence of additional doctors offers easier access to appointments.
What is a GP Registrar?
GP Registrars are fully qualified doctors who are in the final year of training to be a GP.
Part of the training process requires some of the consultations with the GP Registrar to be recorded. Please be reassured that your consent will be sought before this is done, and if you do not wish your consultation to be recorded on video, we will respect your wishes. Intimate physical examinations will never be recorded.
(Site updated 04/06/2015)