Welcome to Dr Sivakumar and Dr Gude's Practice
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us. With patient's needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you'll find a wealth of useful pages covering a wide range of health issues along with link to other relevant medical organisations.
Note: Please only proceed with Askmygp if you are a registered patient at Dr Sivakumar and Dr Gude
The easiest and fastest way to get any kind of help is with askmyGP. It saves us time too, so please help us to help you.
- Available 24/7 - we respond in working hours, 8am to 6.00pm Monday to Friday
- We can usually get back to you within 1 - 2 hours and will normally contact you or see you the same day if needed.
- All our registered patients are welcome, parents and carers on behalf of patients too.
- You can ask for a named GP if you wish (so long as they are working today)
- You may prefer a message, telephone, video or face to face response (please note due to Covid-19 we are not offering face to face appointments unless absolutely necessary after you have been triaged)
- You can sign up now with no paperwork by clicking on the link above.
When should I worry booklet
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction
At our Practice we have reserved car parking spaces for the disabled are marked near the front door. All Patient services are provided at ground floor level. If access proves difficult to any of our disabled patients we would be happy to consider any suggestions for improvements.
Do It Online
GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book or cancel appointments online
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
How to sign-up
For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up.
Patient Online Registration Form
Zero Tolerance Policy
Our Practice operates a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes (but is not limited to) actual or threatened physical violence or verbal abuse, harrassment, homophobia, biphobia, transphobia, racism, sexism, ageism, disability, marriage or civial partnership, pregnancy or maternity and religion and beliefs, for staff and for our patients. This may result in patients being removed from the Practice and therefore will have to register with a different surgery. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it
Join us at the Practice for a Health Walk
Join us for a Health Walk on alternate Wednesdays( afraid dependent on the weather) Free and friendly guided health walk led by a qualified walk leader. Refreshments available after the walk. Meeting at the surgery car park, please arrive 10 minutes before the walk commences. Please wear sturdy footwear, sensible clothing and bring a drink. For more details contact Tracy Morris 07943 840259.
Try the new NHS App
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use Patient Access you can continue to use it. You can use the NHS App as well. For more information go to www.nhs.uk/nhsapp.
PPG SELF HELP LEAFLET
(Site updated 02/07/2020)