Dr Sivakumar & Dr Gude’s Surgery

01942 878711

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Complaints and compliments

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling ... [continue] Complaints and compliments

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by either: completing the online GSM1 registration ... [continue] How to register

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

When you register with the practice you will be agreeing to our patients charter which means that this Practice will aim to always to provide the best possible standard of ... [continue] Patient rights and responsibilities

Practice boundary

Please use the map below to see if you live within our practice boundary. 

Staff training

Our staff are required to complete mandatory training each year, to ensure staff are given protected time to do this, we will close between 1.00pm and 2.00pm on the last ... [continue] Staff training

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Violent or abusive behaviour

Zero tolerance policy Our staff are entitled to work in a pleasant and safe environment without fear of attack, verbal abuse or harassment of any kind. We consider such behaviour ... [continue] Violent or abusive behaviour